Applying an online survey in your workplace as an learning organisation
I have tried the online survey about learning organisation offered by Harvard Business Review among my colleagues in my department. Therefore, I would like to try to analyse the results here first.
David A. Garvin, Amy C. Edmondson, and Francesca Gino(2008) states that there are three aspects used to decide whether an organiztion is "a learning organiztion", including leadership that reinforces learning, concrete learning process and learning environment.
The first part of the survey indicates the general level of the three aspects. In our department, the data of three aspects are all below the average, especially among which the result of leadership that reinforces learning is at the bottom quartile. For us it is really an unexpected result since we work in a training school where learning should have been emphasized,respected and encoraged. Although the different culture and thinking models between eastern and western countries should be taken into consideration, which I will explain later, it is still necessary for our company to treat the problem seriously.
Then, I will give a reveiw of the second part of the survey focusing on the concrete learning processes and Practices.
Experimentation: the data is a little lower than the median level, which is reasonable since the business of our school is traditional: teaching and learning. Although we discusses various ways of teaching in HKU and excellent softwares are introduced by our tutors, they are not easily used in our school. The reason is that most students come here for higer marks rather than ability or innovation or creativity. However, the results may be different in other departments which focus on the improvement of language ability.
Information collection and Analysis:in the two aspects, we do relatively well since we should keep pace with the changing of exams, especially the college entrance exam which is emphasized to such an extent that you may not easily imagine, as well as the mentality of students and parents. In addition, when the action is taken, the results of expanding market are obvious. Such is human nature that more actions in the same aspect will be taken in the future.
Information transfer: the problem is obvious that memebers of this group can not share and make full use of the resources after the comparision of information collection and information transfer. Another important point is it is not because we lack of information but because we lack of the way and platform to share what we have got. And that is why in the aspect of education and training, we also get a bottom mark, which is quite dangerous to a training school.
Finally, according to the last table in the result, we find a really surprising result. It indicates that the time for reflection is enough, but what members reflect will not taken seriously. Most of teachers in our school with relative high salary claim that they never feel save here since they have too much free time but no sense of belonging and a great number of teachers choose to leave because of it, which is also one of the most serious problems our leaders are worried about.
Considering that most of my colleagues who take the survey think high of it for the result reflects real problems of this organization and I am greatly interested in this topic, I decide to do a widecompany suvey across mainland China. The concrete plan has been sent to the Director of Human Resources and the CEO of our company in Beijing and they decides to begin the online survey recently. The data of local branch schools are supposed to sent to me by the end of March. (If any of our group members has problem in collecting data, welcome to join this plan since there will be quite a lot of data to analyse.) I believe the results of each branch school will be different, so by comparision of the data, I will finish an analysis of the current situation of all branch schools and our branch schools can take advantage of each other in different aspects. Also, a deep research focusing on one or two aspects may be continued if it is necessary.
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